Here at Kickstand, support doesn’t mean clicking a ‘help’ link with a non-committed operator at the other end. It doesn’t mean waiting on hold for hours for someone who doesn’t even know your name. Instead, it means one email or phone call, and getting a personalized response in minutes. That’s because our team doesn’t mess around when it comes to supporting our clients.
We are a powerhouse of professionals with an array of experiences, and we appreciate how precious your time is. Most importantly, we understand how pivotal a quick and comprehensive response can be. Wasting time is not an option. When it comes to solving problems, Kickstand leads with relationships to learn what makes your business tick. It’s these client connections that lead to successful trainings, implementation, and long-term support.
Our support for you comes from the support we get from each other.
Everyone here has a different background, and we share that knowledge to strengthen our team from within. There’s no hierarchy here. We pal around and spend time with each other and our families, because we value the energy that comes from being a team, holistically.
Speaking of being holistic, our software developers work right alongside our instructional design team, providing real-time feedback the minute it’s needed. Together, no problem is too big or too small.
This is why we went with Kickstand. It's easy, straightforward, and just works.