Here at Kickstand, support doesn’t mean clicking a ‘help’ link with a non-committed operator at the other end. It doesn’t mean waiting on hold for hours for someone who doesn’t even know your name. Instead, it means one email or phone call, and getting a personalized response in minutes. That’s because our team doesn’t mess around when it comes to supporting our educators.
We are a powerhouse of certified teachers who have worked in the classroom, so we know how precious your time is and, more importantly, how pivotal a quick and comprehensive response can be.
Our support for you comes from the support we get from each other.
Everyone here has a different background, and we share that knowledge to strengthen our team from within. There’s no hierarchy here. We pal around and spend time with each other and our families, because we value the energy that comes from being a team, holistically.
Speaking of being holistic, our software developers work right alongside our educational services team, providing real-time feedback the minute it’s needed. If we get stuck on something, they usually know what’s up. This is their brainchild, after all, so why wouldn’t they be on the frontlines with you?
From a curriculum director's perspective, your response time is incredible. You blow other products out of the water.